ABOUT THE PRODUCT:
- Hair Color:Black/Mix Brown/ Burgundy/Curly
- Weight: 160g- 200g (depends on the length of the hair)
- Hair Color: Same as images
- Cap Construction: Traditional
- Base Material: French
- Indications: Beautiful Color, Health hair
- Made Method: Half Machine Made & Half Hand Tied
- Ins Hot Wigs
- Can be resized and applied to various head types.
- Do not expose to sun or dry by a hair drier, let your hair dry properly. Put argan oil to soft hair after a wash.
- Soft, long last, no shed, no tangle, no lice, no bad smell.
- Fashionable and stylish short hair wigs look beautiful, very pretty, and feminine, soft touch. You can wear it for parties, Halloween, cosplay, daily use.
- 60 days free return
- Wash and deep condition hair regularly.
- Detangle hair gently by hand before washing. Do not rub or twist hair
Add mild shampoo to cool water and wash hair carefully till clean.
- Have hair to dry beautifully. Do not expose to sun or dry by hair drier. Put argan oil to soft hair after wash.
Comb curly hair gently with your fingers from top to end. Do not brush.
- Brush straighter hair in a downward motion straight with the ends. Work your way up to the roots
SHIPPING & RETURNS
|Country||Order Amount||Shipping Fee||Shipping time|
|United States||Over $59||Free||7 - 20 Business Days|
|Under $59||$5.99||7 - 20 Business Days|
|Free||10 - 25 Business Days|
10 - 25 Business Days
1) Shipping Time does not include a 2-5 days processing period required to process your order from the date your order is placed.
2) Our products are produced in Vietnam, China, Korea and so on, all our products are shipping directly by our factories. So it may take more than 10 days of long international transportation.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 30 days after your order was placed.
* Shipping time delayed due to New Crown epidemic *
Affected by the New Crown Epidemic (COVID-19), logistics takes longer than ever. Shipping time may also be delayed as a result. Thank you for understand.
Return & Refund Policy
We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.
How long do I have before making a return, and do I have to pay for shipping?
Because everyone has been asked to stay at home, we want to do our part to help. For all orders placed after February 1, 2020, the return window has been extended from 45 days to 60 days.
1. You have a max of 60 days to make returns. You must send back and postmark your return packages within 60 days after the purchase date. No returns made after 60 days from the purchase date will be accepted.
2.Shipping Fee: The product arrive damaged, different, or not working, Owlkay.com will offer the return&exchange shipping fee. If the customer needs to return&exchange the product with personal issues, the customer need to offer the return shipping fee.
What should I do if I need to request a return&exchange?
To initiate a return&exchange, please contact our customer service team (firstname.lastname@example.org) for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How will I receive my refund?
Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment account, as per your request.
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address provided by our customer service.
2. Please make sure you don't include non-Owlkay.com items by accident in your return package. We will not be responsible for sending back those items to you.
NOTE: If you have any issues with your return, you can contact Customer Support email@example.com